Notice of Data Incident

UPDATED: September On January 21, 2024, Delta Health System (“DHS”) observed unusual activity on our network and immediately began an investigation, which included working with third-party specialists. Our investigation determined that certain DHS information was accessed without authorization between approximately January 15, 2024, and January 21, 2024. Therefore, we initiated a review to determine the information and individuals potentially impacted. The review is now complete. The type of information potentially impacted, which varies by individual, may include one or more of the following: name, address, phone number, email address, date of birth, Social Security Number, U.S. Alien Registration Number, driver’s license/state ID number, financial account information, treatment/diagnosis information, prescription information, provider name, medical record/case number, Medicare/Medicaid ID number, health insurance information, and treatment cost. We began providing written notice of this incident via First Class U.S. mail on March 20, 2024 and we have mailed additional notification letters on September 5, 2024.

In response to this incident, we worked with third-party specialists to investigate and implement additional security precautions. We also notified law enforcement and we are reviewing our policies and procedures related to data protection. We have no reason to believe any information has been or will be misused as a result of this incident. However, we are providing individuals access to credit monitoring and identity protection services as an added precaution. If you have questions about this incident or would like to enroll in the credit monitoring and identity protection services, please call 1-877-217-4048 between the hours of 8:00 a.m. to 8:00 p.m. Central time, Monday through Friday, excluding holidays. You may also write to us at 1400 E. Union St., Greenville, MS 38703.

In general, we encourage individuals to remain vigilant against incidents of identity theft and fraud by reviewing credit reports/account statements and explanation of benefits forms for suspicious activity and to detect errors. Under U.S. law, individuals are entitled to one free credit report annually from each of the three major credit reporting bureaus, TransUnion, Experian, and Equifax. To order your free credit report, visit www.annualcreditreport.com or call 1-877-322-8228.

Individuals have the right to place an initial or extended fraud alert on a credit file at no cost. If individuals are a victim of identity theft, they are entitled to an extended fraud alert lasting seven years. As an alternative to a fraud alert, they have the right to place a credit freeze on a credit report. The credit freeze is designed to prevent credit, loans, and services from being approved without consent. Pursuant to federal law, individuals cannot be charged to place or lift a credit freeze on your credit report.

Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:

  • TransUnion
    • 1-800-680-7289
    • www.transunion.com
  • Experian
    • 1-888-397-3742
    • www.experian.com
  • Equifax
    • 1-888-298-0045
    • www.equifax.com

You can further educate yourself regarding identity theft, fraud alerts, credit freezes and the steps you can take to protect your personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or your state Attorney General. The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. Instances of known or suspected identity theft should also be reported to law enforcement, your state Attorney General, and the FTC.